Privacy Policy

Privacy Policy

Living On Studios respects your privacy and is committed to protecting your personal data in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018) and the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

1. Collection of Personal Data

We collect personal data directly provided by you when making a reservation, registration, or using our services, including:

• Full name
• Identification document (national ID, CPF, or passport)
• Date of birth
• Address
• Phone number
• Email address
• Payment information
• Booking details (check-in and check-out times)

We may also collect data automatically through cookies and similar technologies during your browsing experience on our website.

2. Purpose of Data Processing

Your personal data is used for the following purposes:

• Processing and confirming reservations
• Providing accommodation services
• Communicating with guests
• Complying with legal and regulatory obligations
• Ensuring security and fraud prevention
• Improving user experience
• Sending administrative or promotional communications (when authorized)

3. Legal Basis for Processing

We process personal data based on the following legal grounds under LGPD and GDPR:

• Performance of a contract or pre-contractual procedures
• Compliance with legal or regulatory obligations
• Legitimate interests of the controller
• Data subject consent, where applicable

4. Data Sharing

Your personal data is not sold, rented, or shared with third parties, except in the following cases:

• When necessary for service execution (e.g., payment providers, building management, access systems)
• To comply with legal obligations
• When required by competent public authorities

5. Cookies and Browsing Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content and offers.

You may manage or disable cookies through your browser settings; however, this may affect some website functionalities.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

Your data is stored in secure environments and accessed only by authorized personnel.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this policy, or as required by legal, tax, or regulatory obligations.

8. Data Subject Rights

Under LGPD and GDPR, you have the following rights:

• Confirmation of data processing existence
• Access to your personal data
• Correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion of unnecessary data
• Data portability
• Withdrawal of consent
• Request deletion of personal data, where applicable

9. International Data Transfers

In some cases, your data may be stored or processed on servers located outside Brazil or the European Union, always in compliance with applicable data protection requirements.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be published on this page with an updated revision date.

11. Contact

If you wish to exercise your rights or have questions regarding this Privacy Policy, please contact us:

Living On Studios
Email: [INSERT PRIVACY EMAIL]
Phone: (+11) 9 7466-6770